No, hemp is not illegal! There's a common misconception that Hemp is the same a Marijuana. These days you can buy all types of hemp products due to the many benefits the plant offers.

There's no illegal substances (CBD/THC) in Hemp seed oil, Hemp protein or Hemp Seeds which we use to make our Hemp Extract.

Absolutely! We only use plant based, vegan friendly ingredients

Yes, absolutely! We don't use potent chemicals in our products, we aim to use as many organic naturally derived ingredients as possible.

Yes, Hemp is fantastic for sensitive skin! As is Aloe Vera, Green Tea, Panthenol (or Vitamin B5) and Shea Butter, which are included in many of our products.

We make all of our products in-house here in Sydney, Australia.

We make our product in small batches to ensure you receive the freshest product possible!

No, we don't use parabens or formaldehyde releasers in our  products.

No nasties here! We use all naturally derived ingredients including botanicals and super-food extracts to feed your skin. All ingredients serve a purpose, meaning there's no fillers to make things sound fancy! 

𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀:

• Free Shipping on all orders over $49 AUD
• $6.95 Flat rate for orders under $49 AUD

𝗡𝗲𝘄 𝗭𝗲𝗮𝗹𝗮𝗻𝗱 Customers:

• 𝗙𝗿𝗲𝗲 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴: on all orders orders > $69 NZD
• 𝗙𝗹𝗮𝘁 𝗥𝗮𝘁𝗲: $9.95NZD for orders orders < $69 NZD

US Customers:

• Free Shipping: on all orders orders > $69 USD
• Flat Rate: $8.95USD for orders orders <$69 USD

Canadian Customers:

• Free Shipping: on all orders orders > $69 CAD
• Flat Rate: $9.95 CAD for orders orders < $69 CAD

UK Customers:

• Free Shipping: on all orders orders > £59
• Flat Rate: £7.95 for orders orders < £59

EU Customers:

• Free Shipping: on all orders orders > €69
• Flat Rate: €8.95 for orders orders < €69

We make our product fresh every day, so after receiving your order we will usually have your order ready for dispatch within 2 - 3 business days. Freight carrier transit time-frames are indicated below.

Australian Orders - Indicative Freight Times 

NSW / Qld / Vic / ACT/ Tas: 1 - 2 business days for delivery

SA / NT / WA:  3 - 7 business days for delivery.

International Orders - Indicative Freight Times

USA: 10 - 15 business days for delivery.

Canada: 15 - 25 business days for delivery

UK: 10 - 15 business days for delivery

NZ: 7 - 12  business days for delivery

Delivery details (tracking etc) will be provided in your confirmation email. 

* Due to Covid, International transit times have lengthened and prices have increased.

We use all major carriers, and local courier partners (Auspost, Couriers Please & Aramex), our freight system automatically selects the fastest shipping option to your location.

The Transit Cover option at checkout offers extra protection for your order for a couple of extra dollars.

This guarantees the safety of your products in the unlikely event of loss or damage during transit.

If this were to occur, we would organise for a replacement to be sent to you at no additional cost.

We sure do! See below for more info

𝗡𝗲𝘄 𝗭𝗲𝗮𝗹𝗮𝗻𝗱:

𝗙𝗿𝗲𝗲 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴: Orders > $69 NZD
𝗙𝗹𝗮𝘁 𝗥𝗮𝘁𝗲: $8.95 Orders < $69 NZD

𝗨𝗦:

𝗙𝗿𝗲𝗲 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴: Orders > $69 USD
𝗙𝗹𝗮𝘁 𝗥𝗮𝘁𝗲: $8.95 Orders < $69 USD

𝗖𝗮𝗻𝗮𝗱𝗮:

𝗙𝗿𝗲𝗲 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴: Orders > $69 CAD
𝗙𝗹𝗮𝘁 𝗥𝗮𝘁𝗲: $9.95 Orders < $69 CAD

UK:

𝗙𝗿𝗲𝗲 𝗦𝗵𝗶𝗽𝗽𝗶𝗻𝗴: Orders > £59 GBP
𝗙𝗹𝗮𝘁 𝗥𝗮𝘁𝗲: £7.95 GBP Orders < £59 GBP

DELIVERY TIMEFRAMES:

We make our product fresh every day, so after receiving your order we will usually have your order ready for dispatch within 2 - 3 business days. Freight carrier transit time-frames are indicated below.

Australian Orders - Indicative Freight Times

NSW / Qld / Vic / ACT/ Tas: 1 - 2 business days for delivery

SA / NT / WA: 3 - 7 business days for delivery.

International Orders - Indicative Freight Times

USA: 5 - 7 business days for delivery.

Canada: 5 - 7 business days for delivery

UK: 5 - 7 business days for delivery

NZ: 2 - 4 business days for delivery

Delivery details (tracking etc) will be provided in your confirmation email.

Our Happiness Guarantee means, your happiness is Dope Skin Co’s priority!

We believe in our products and our quality 100%, but if you have a problem, for whatever reason please contact us within 30 days of purchase and we will solve it ASAP. Whether that means refund or send you something else more suitable, we will make it happen to ensure your happiness!

Just reach out to our Customer Happiness Team. We’re here for you and your happiness. Please use the contact form and our staff will assist.If opting for a return and refund, please note that the shipping costs are the responsibility of the customer and are non-refundable.

Please use a tracked shipping method to return the goods as all risk during return transport is the senders responsibility.

After we have received your returned item, we will notify you and a refund will be processed to the original method of payment.

We accept payment via PayPal, Apple Pay, Klarna, Afterpay or credit card using Visa, Mastercard or Amex

Dope Perks is our loyalty program, where you can earn 'Dope Dollars'. Look for the Rewards icon in bottom left of screen to sign up.

With heaps of ways to earn, simply enter your unique dope dollars code at checkout to redeem.

Contact us and we'll get to the bottom of it!