We offer free shipping on all orders over $35, for orders less than $35 shipping is charged at a flat rate of $4.95AUD
Australian Orders: 2 - 5 business days for delivery.
International Orders: 5 - 12 business days for delivery.
Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners.
Spend $35 or more, shipping is on us! Spend less than $35, shipping is a flat rate of $4.95AUD
Returns & Refunds
Of course you can! As long as you return to us within 30 days and the product is unopened and in original condition. Please use the contact form and our staff will assist.
We accept payment via PayPal, Apple Pay, Afterpay or credit card using Visa, Mastercard or Amex
Afterpay allows you to split your order payment over four equal instalments, due every fortnight, with no interest or fee's (as long as you don't miss a fortnightly payment).
How does it work: At checkout choose Afterpay as your preferred payment method. When your order is approved your Afterpay account is also created.
Head to www.afterpay.com.au to set up a password. From here, you can check your payment schedule and make payments when you need to. Otherwise the payment will be automatically deducted every fortnight. From now on, every order you make will just need you to log-in.
Currently, to use Afterpay: You must be living in Australia and be at least 18 years old; Are capable of entering into a legally binding contract; Have a valid and verifiable email address and mobile number; and Use an Australian credit or debit card to make the purchase.
Not when you purchase.
The only fees applied to shoppers are late fees. This is when your scheduled payments are unsuccessfully processed and, after being notified, you don’t log-in to your Afterpay account to make your payment.
We advise using Serums, Cleansers & Moisturisers within 6 months of opening and around a month after opening clay based products (ie. Acai Clay Mask, Rose Clay Scrub).
As our products are full of active botanical ingredients, they don't have as long a shelf-life as synthetic ingredients.
That's why we make our product fresh in small batches, so they're as fresh as can be before customers get to use them.
Please refer to each product page for suggested shelf-life time-frames in the "How to Use" tab.
Please keep in mind, that the way a product is stored will also affect the products shelf-life (eg. If left in direct sunlight or high/humid temperatures, the product shelf-life will reduced)
We make all of our products here in Sydney, Australia. We make our product in small batches to ensure you receive the freshest product possible!
Absolutely, we wouldn't dream of testing anything on animals! We also only purchase raw ingredients from suppliers that share the same view.
No nasties here! We use all naturally derived ingredients including botanicals and super-food extracts to feed your skin. All ingredients serve a purpose, meaning there's no fillers to make things sound fancy!
Our product are all vegan friendly :)
Our products are very safe for use during pregnancy, we use as many Organic and naturally derived ingredients as possible.
Some ingredients you should stay clear ofduring pregnancy are Benzoyl Peroxide (over 5% concentration), Retinol, Beta-Hydroxy Acids such as Salicylic Acid.
Our current range doesn't contain any of these ingredients.
Yes, Hemp is fantastic for sensitive skin! As is Aloe Vera, Green Tea, Panthenol (or Vitamin B5) and Shea Butter, which is included throughout our range.
Dope Skin Co is an Aussie based skincare brand using Organic Hemp, botanicals and superfoods to nourish and feed your skin. We make all of our product by hand in small batches to ensure freshness! No Nasties... only the finest cruelty-free naturally derived ingredients.