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SHIPPING COST:

๐—”๐˜‚๐˜€๐˜๐—ฟ๐—ฎ๐—น๐—ถ๐—ฎ๐—ป ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€:
๐—™๐—ฟ๐—ฒ๐—ฒ ๐—ฆ๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด: Orders over $49 AUD
๐—™๐—น๐—ฎ๐˜ ๐—ฅ๐—ฎ๐˜๐—ฒ: $6.95AUD Orders under $49 AUD


What isย Transit Cover?ย Transit Coverย is insurance for any damages your parcel might encounterย while our freight carriers are delivering your parcel.

Select Transit cover at checkout to include transit insurance.


NZย Customers:

๐—™๐—ฟ๐—ฒ๐—ฒ ๐—ฆ๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด: Orders > $69 NZD
๐—™๐—น๐—ฎ๐˜ ๐—ฅ๐—ฎ๐˜๐—ฒ: $8.95 Orders < $69 NZD

US Customers:

๐—™๐—ฟ๐—ฒ๐—ฒ ๐—ฆ๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด: Orders > $69 USD
๐—™๐—น๐—ฎ๐˜ ๐—ฅ๐—ฎ๐˜๐—ฒ: $8.95 Orders < $69 USD

Canadian Customers:

๐—™๐—ฟ๐—ฒ๐—ฒ ๐—ฆ๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด: Orders > $69 CAD
๐—™๐—น๐—ฎ๐˜ ๐—ฅ๐—ฎ๐˜๐—ฒ: $9.95 Orders < $69 CAD

UK Customers:

๐—™๐—ฟ๐—ฒ๐—ฒ ๐—ฆ๐—ต๐—ถ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด: Orders > ยฃ59 GBP
๐—™๐—น๐—ฎ๐˜ ๐—ฅ๐—ฎ๐˜๐—ฒ: ยฃ7.95 GBP Orders < ยฃ59 GBP

DELIVERY TIMEFRAMES:

We make our product fresh every day, so after receiving your order we will usually have your order ready for dispatch within 2 - 3 business days. Freight carrier transit time-frames are indicated below.

Australian Orders - Indicative Freight Timesย 

NSW / Qld / Vic / ACT/ Tas: 1 - 2ย business days for delivery

SA / NT / WA:ย  3 - 7 business days for delivery.

International Orders - Indicative Freight Times

USA:ย 5 - 7 business days for delivery.

Canada:ย 5 - 7 business days for delivery

UK:ย 5 - 7 business days for delivery

NZ:ย 2 - 4ย ย business days for delivery

Delivery details (tracking etc) will be provided in your confirmation email.ย 


RETURNS, REFUNDS & EXCHANGES:

Our Happiness Guarantee means, your happiness is Dope Skin Coโ€™s priority!

We believe in our products and our quality 100%, but if you have a problem, for whatever reason please contact us within 30 days of purchase and we will solve it ASAP.

Whether that means refund or send you something else more suitable, we will make it happen to ensure your happiness!

Just reach out to our Customer Happiness Team. Weโ€™re here for you and your happiness. Please use the contact form and our staff will assist.

If opting for a return and refund, please note that the shipping costs are the responsibility of the customer and are non-refundable. Please use a tracked shipping method to return the goods as all risk during return transport is the senders responsibility.

After we have received your returned item, we will notify you and a refund will be processed to the original method of payment.